GDPR Post-Brexit

In case you missed this, some further impact of Brexit relating to Personally Identifiable Information and the GDPR. The European Data Protection Board has released a dry one-pager, with significant impact for those of us concerned about #dataprotection https://edpb.europa.eu/sites/edpb/files/files/file1/edpb_statement_20201215_brexit_en.pdf Facebook already has plans to weaken UK data protection, classifying us like California, not the EU, for data protection purposes. The clock is running, because our current Data Transfer and Protection protocols have been deemed "Adequate" only until 30th June 2021, by which time the EU will have made a final decision on the adequacy of the UK's arrangements for data. ...
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Euro-Shock

The aftershocks and impact on new trading rules are only just starting to be felt. New VAT rules, Customs/Duty regulations will add friction and cost to virtually every UK trading entity that works with the EU: https://lnkd.in/dVEf-8C # #trade #tariffs #internationaltrade https://www.euronews.com/2020/12/17/life-after-brexit-what-will-change-for-businesses-next-year-with-or-without-a-uk-eu-trade- Lack of queues in and around Dover does not mean that there are no problems: many hauliers, couriers and affected businesses are simply choosing to return lorries empty of goods. My friend imports #rothaus beer from the Black Forest in Germany. Now, shipping agents are required on both sides of the channel, increasing paperwork, uncertainty and delay. https://www.theguardian.com/politics/2021/jan/31/brexit-trade-troubles-teething-problems-endemic-disruption ...
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Update – Aluma – Document-centric classification, extraction and analysis as a service

Update – Aluma – Document-centric classification, extraction and analysis as a service

UPDATE - In this video, George Harpur shares his expert take on the applicability of Machine Learning, Natural Language Processing and why one size does NOT fit all... https://www.chartaporta.com/wp-content/uploads/2020/08/George-Harpur-Video-Interview-Machine-Learning-and-Document-Automation-.mp4 Home-based working and the importance of organisational agility have accelerated the move away from processes that present barriers between information and the systems, people, and processes that are informed by that information. A number of systems claim to be able to interpret information that permeates an organisation. Having worked with many of the leading document interpretation engines in the past, we have come to appreciate the power and elegance of one engine above the rest. Based on research from a Cambridge University research project, the Aluma platform has evolved to be designed from the ground up to be a cloud-based platform that uses modern design principles and an easy adoption model. Aluma uses these mathematical models and brilliant design to allow ISV's, Document Process Outsourcers, OEM's, and end customers to easily adopt the platform for Digital Mailrooms, Invoice...
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Five reasons why low-code application development makes sense for growing tech-savvy companies..

Start Small, Think Big, Grow Fast... As your organisation has grown, you will have encountered many challenges and tweaked and improved the way your business works as a result. AgilePoint - a "toolkit in a box" (copyright one of our customers) provides ways of doing IT that empowers businesses to do new things that they couldn’t do before. 1 Minimise Growing Pains As organisations grow, so must the people, technology and processes. For founders of a fast-growing organisation, the hardest thing to do can be letting go of daily ownership of every process. There are no longer enough hours in the day, and your highly-capable workforce won't appreciate your involvement - unless they ask! Startup and growing organisations are leaning more heavily on cloud-based, subscription services for many or most of their line-of-business applications. While there may still be on-premise technology, this is increasingly rare. But how do you effectively incorporate your evolving processes to operate effectively across this virtual...
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The power of Low Code – making Waives with AgilePoint

The power of Low Code – making Waives with AgilePoint

..or how one engineer designed and built an integrated Accounts Payable process in 2 hours! Users of IT services in large organisations are becoming increasingly demanding. The arrival of intuitive and powerful consumer apps and devices has led users to question why the tools and services made available in their work life are not as simple to use. IT vendors have responded by extending the range and capabilities of their systems, but at a price: Additional capabilities often mean extra complexity, cost, extended time to adoption, and confusing user interfaces. Automation of processes becomes possible but usually only within the scope of the product, or using expensive and limited integral app development environments. We've been advocates of Waives (waives.io) for a couple of years now - an online capability that can interpret any unstructured, unknown content presented to it. However, as a true service, it doesn't have end user interfaces - it is consumed by systems and...
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The “Virtue Aisle” -Consumer-driven change for the packaging industry

We're all becoming increasingly aware of the devastating impact mankind is having on the fragile ecosystem we share.  While pressure groups and political parties are beginning to wake up and slowly enact legislation to control our wasteful ways, the question remains: Is it too late to reverse the damage we're causing, in part due to use of plastic packaging with a lifespan and capacity to do harm for centuries to come? Waste management is a complex subject, with a tension between what is right, and what is convenient.  The explosion of consumerism, online retailing (with associated packaging and delivery), vested interests from packaging manufacturers, and global supply chains are all conspiring to  negatively affect our chances of improving the situation. However, rapid change is possible, when driven from the end consumer upwards. One simple way that our supermarkets might make a positive change is to identify those brands known to do more than their competitors to recycle, source products closer to their point of...
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Morrisons Lose Data theft appeal

A recent ruling has made Morrisons vicariously liable for the rogue behaviour of an employee who stole over 100,000 employee payroll records. Andrew Skelton was a senior auditor for Morrisons at the time of the data breach.  He had recently been officially warned about using corporate mailroom facilities for sending personal ebay packages. Mr Skelton was sentenced to eight years imprisonment in July of this year for the data breach. A couple of interesting points stand out from this landmark judgement, which went all the way to the UK Court of Appeal, where the original ruling was upheld against Morrisons: Firstly, the intent of the records theft was irrelevant - it didn't matter whether the motive was personal gain for the data thief, or reputational damage caused to Morrisons. Secondly, the Information Commissioners Office had originally found that no action was required under the Data Protection Act 1998 - the relevant legislation in force at the time of the offence: it took a class...
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End User IT Analytics – hidden value in your data – printers and printing

I've long been an advocate of an apparently new "next big thing in IT" - end user IT analytics.  Our research led us to one particular product in this space - Nexthink, to the point that we now partner with this organisation and are consistently gratified by the ways in which customers have taken the product, run with it, and derive huge benefits from it's adoption. One of the most compelling examples of this is from Joanna Smith - until recently, the CIO of the Royal Brompton and Harlow NHS Trust. Her video, describing the journey to Nexthink adoption and the benefits they accrued is one of the most compelling I've seen. https://vimeo.com/268616398 One of the slides Joanna described got me thinking (about four minutes in):  among approaching 800 data points that Nexthink gather, a large number include print behaviour exhibited by the end user community.  it was fascinating to see that, among the print estate: almost 50% of all print jobs are...
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Bureaux – New and interesting conversations with your customers – CloudHub360 capabilities

As a bureau owner and document storage provider it's often a challenge to come up with a reason to contact your customers: they've been with you forever, and the 10,000 boxes you store on their behalf aren't going anywhere, are they?However, GDPR means that auditable record management is now no longer an option, but an imperative....While the trade-off between the cost of doing a good job in digitising the documents, and the perceived value of the information held has not previously stacked up, the GDPR means that there is not just a weak perceived benefit - Information accessibility -  but a stronger and more tangible risk: how can your corporate customer be sure, that when asked as a Subject Access Request for their Personally Identifiable Information (PII), that all the documents have been identified from those 10,000 boxes of records?What if you could introduce a service-based replacement for Manual QA that rapidly and reliably automates the process of classification and...
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Seven Surprising Side Effects from Switzerland – IT Integration Strategy with Nexthink

In our year-long mission so far amongst the IT teams of some of the best known global legal firms, we are often surprised by the unexpected feedback we receive when we present Nexthink, the fastest way to good digital experience management. We were familiar with feedback such as "this could turn our service support team into heroes", and " we had no idea how little-used our new business messaging service had been adopted by our users, until we undertook the Proof of Value exercise with you". One use case we hadn't heard before was an interesting twist on an understood use case very common in the Legal Profession - use of Nexthink to audit the readiness of an acquired companies' IT infrastructure integration into the core environment.  The twist is that this was undertaken proactively by the IT team under acquisition, rather than the acquiring company. Let's take a look at the nuts and bolts of this, the first of seven blogs illustrating...
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