Five reasons why low-code application development makes sense for growing tech-savvy companies..

Start Small, Think Big, Grow Fast... As your organisation has grown, you will have encountered many challenges and tweaked and improved the way your business works as a result. AgilePoint - a "toolkit in a box" (copyright one of our customers) provides ways of doing IT that empowers businesses to do new things that they couldn’t do before. 1 Minimise Growing Pains As organisations grow, so must the people, technology and processes. For founders of a fast-growing organisation, the hardest thing to do can be letting go of daily ownership of every process. There are no longer enough hours in the day, and your highly-capable workforce won't appreciate your involvement - unless they ask! Startup and growing organisations are leaning more heavily on cloud-based, subscription services for many or most of their line-of-business applications. While there may still be on-premise technology, this is increasingly rare. But how do you effectively incorporate your evolving processes to operate effectively across this virtual...
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The power of Low Code – making Waives with AgilePoint

The power of Low Code – making Waives with AgilePoint

..or how one engineer designed and built an integrated Accounts Payable process in 2 hours! Users of IT services in large organisations are becoming increasingly demanding. The arrival of intuitive and powerful consumer apps and devices has led users to question why the tools and services made available in their work life are not as simple to use. IT vendors have responded by extending the range and capabilities of their systems, but at a price: Additional capabilities often mean extra complexity, cost, extended time to adoption, and confusing user interfaces. Automation of processes becomes possible but usually only within the scope of the product, or using expensive and limited integral app development environments. We've been advocates of Waives (waives.io) for a couple of years now - an online capability that can interpret any unstructured, unknown content presented to it. However, as a true service, it doesn't have end user interfaces - it is consumed by systems and...
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The “Virtue Aisle” -Consumer-driven change for the packaging industry

We're all becoming increasingly aware of the devastating impact mankind is having on the fragile ecosystem we share.  While pressure groups and political parties are beginning to wake up and slowly enact legislation to control our wasteful ways, the question remains: Is it too late to reverse the damage we're causing, in part due to use of plastic packaging with a lifespan and capacity to do harm for centuries to come? Waste management is a complex subject, with a tension between what is right, and what is convenient.  The explosion of consumerism, online retailing (with associated packaging and delivery), vested interests from packaging manufacturers, and global supply chains are all conspiring to  negatively affect our chances of improving the situation. However, rapid change is possible, when driven from the end consumer upwards. One simple way that our supermarkets might make a positive change is to identify those brands known to do more than their competitors to recycle, source products closer to their point of...
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End User IT Analytics – hidden value in your data – printers and printing

I've long been an advocate of an apparently new "next big thing in IT" - end user IT analytics.  Our research led us to one particular product in this space - Nexthink, to the point that we now partner with this organisation and are consistently gratified by the ways in which customers have taken the product, run with it, and derive huge benefits from it's adoption. One of the most compelling examples of this is from Joanna Smith - until recently, the CIO of the Royal Brompton and Harlow NHS Trust. Her video, describing the journey to Nexthink adoption and the benefits they accrued is one of the most compelling I've seen. https://vimeo.com/268616398 One of the slides Joanna described got me thinking (about four minutes in):  among approaching 800 data points that Nexthink gather, a large number include print behaviour exhibited by the end user community.  it was fascinating to see that, among the print estate: almost 50% of all print jobs are...
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The NHS and Litigation (2) – what can be done to mitigate risk and streamline responsiveness

"Data is not information, information is not knowledge, knowledge is not understanding, understanding is not wisdom" Clifford Stoll, Gary Schubert My previous post on this subject ended up as a bit of a cliffhanger - the feedback was that I'd identified issues on which we could agree, but not given any clarity on ways to mitigate the problem (Thanks Mike Rutherford for your comments).  The problem statement might look like "how do I, as the person responsible in the NHS trust, identify, gather and package all responsive documents for a legal case in all of the diverse formats and modalities in a timely and compliant fashion?" Major steps are underway in Government and the NHS to adopt a "Digital by Design" strategy, that would in theory at least mean that all information comprising a patient medical record resided in an easy-to-query format.  While it is gratifying to see that ruggedised tablets are in increasing use in secondary (non-GP) care settings for some patient...
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Managed Print Services…. Supplier or Client Driven?

“Of course, we can provide you a Managed Print Service that caters for your every need”? (now let me sell you want I want to sell you) Today’s MPS market is dominated by the major hardware manufacturers who are driving and defining the customer MPS requirement. In many engagements that I have been involved with, it’s the same supplier who conducts the initial assessment, design and delivery of the service. MPS has become a supplier, rather than customer lead engagement. Is the result an offering where customers are controlled and lead by suppliers? in which case, how do customers get to gain the full benefits available from an MPS and stay in control of their original vision? …. Now, there’s a question…   MPS Service Definition The Managed Print Services Association (MPSA) define MPS as ‘the active management and optimisation of document output devices and related business processes’. The key words within this definition are ‘active management’.  Many organisations still have a printing infrastructure that has grown organically...
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The NHS and Litigation – how lessons learned from PPI can help…

Litigation is a fact of life in the NHS, but shouldn't be a trauma in itself... Logic will never change emotion or perception. Edward de Bono For 2015, the NHS Litigation Authority (NHSLA - apologies in advance for the acronyms) earmarked £56 Billion to cover litigation costs against the National Health Service.  This staggering number is almost double the previous years allocation of £31 Billion, and represents almost exactly half of the total NHS budget for the year.  While the National Audit Office are rightly investigating why such an insanely large number has been earmarked against an actual litigation settlement figure of 'only' £1.5 Billion in 2014-5, the trends are hard to contradict: in 2006-7, the NHS received 5,419 claims, more than doubling to 10,965 in 2015-6.  Ten years ago, £667 Million was paid in settlement, compared to £1.5 Billion for 2015-6. More than 75% of legal claims result in an eventual settlement against the NHS, with the claimant trade organisation - the The Society of Clinical...
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