Seven Surprising Side Effects from Switzerland – IT Integration Strategy with Nexthink

In our year-long mission so far amongst the IT teams of some of the best known global legal firms, we are often surprised by the unexpected feedback we receive when we present Nexthink, the fastest way to good digital experience management. We were familiar with feedback such as "this could turn our service support team into heroes", and " we had no idea how little-used our new business messaging service had been adopted by our users, until we undertook the Proof of Value exercise with you". One use case we hadn't heard before was an interesting twist on an understood use case very common in the Legal Profession - use of Nexthink to audit the readiness of an acquired companies' IT infrastructure integration into the core environment.  The twist is that this was undertaken proactively by the IT team under acquisition, rather than the acquiring company. Let's take a look at the nuts and bolts of this, the first of seven blogs illustrating...
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Your life in the ether…. Record Management Online

Memory is the treasury and guardian of all things. Marcus Tullius Cicero You may find some of the ideas suggested eight years ago interesting, and maybe still valid with the advent of GDPR. This was an idea for storing and managing all information - personal or corporate - in the cloud, using the very powerful HP RM (record manager) engine as a basis. The original is here  - apologies for the loss of images, which used to be in there. Your life in the ether.... Record Management Online November 03, 2009 HP Records – Record Management in the Cloud Record Management for the home, for small business, and the enterprise idea qualification Reach: How many people would this idea affect? - all those who, in their professional and personal lives, have a need for long term organisation, management, and eventual disposal of their critical personal or corporate information In other words, simply put - records. Depth: How deeply are people impacted? How...
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